Payment of Accounts
Gibraltar Radiology requires full payment on the day of your appointment.
We accept payment by:
A Medicare rebate will cover part of the fee charged for most examinations. Most patients will be required to make a gap payment in addition to the Medicare rebate. The gap amount varies depending on the type of examination. Our reception staff can advise patients of an approximate cost before their examination.
Medicare Online Claims
Our reception team can submit an online claim to Medicare for you. Any refund will be deposited into your Medicare-linked bank account within 48 hours. Not all examinations are eligible to receive a rebate from Medicare and, in those cases, no Medicare reimbursement will apply.
Gap Payments
The Medicare rebate is the amount the Federal Government contributes towards health services. It does not cover the cost of high-quality radiology services. Our carefully selected gap allows us to maintain the highest standards in imaging technology, while minimising costs to the patient.
Please note, some pathology providers charge an out-of-pocket expense for testing pathology samples. This is payable direct to the pathology provider and is separate from any Gibraltar Radiology billing.
If you have any questions regarding our billing policy, please don’t hesitate to speak with our friendly staff prior to your appointment.
The Medicare Safety Net
Medicare offers a safety net to limit the amount patients pay for medical expenses – contact Medicare on 132 011 for more information.
Concession and Health Care Card Holders
We bulk bill Concession Card and Health Care Card holders.
International patients
All overseas patients who do not hold an Australian Medicare card are required to pay in full on the day.
Depending on your insurance cover, you may be eligible to claim a portion of fees paid as a rebate through your insurance company. Our fees are billed in accordance with the Medicare Benefit Schedule.
We recommend that you contact your insurance company as soon as possible to clarify what your policy does or does not cover.
Workers Compensation and Third-Party Accounts
Please ensure your Workers Compensation claim is submitted. Please notify us of your claim number as soon as possible.
For Motor Crash Compensation claims, please advise us of your Compulsory Third Party (CTP) insurer.
Providing us with your claim number / CTP insurer will enable us to seek the written pre-approval required to book your scan.
For claims assistance please contact SIRA https://www.sira.nsw.gov.au
If you wish to make a booking or require urgent attention, please get in touch with our friendly team to make a booking.
We are NOT open to the public yet as our clinic is still under construction. Our official opening date is scheduled to be late February 2026.
